Hey you! Check out our new clearance goodies and $10 prints!


Hey you! Check out our new clearance goodies and $10 prints!

Shop Policies


Shop Policies 


exchanges + discounts

returns & exchanges:

Returns: Because each canvas is custom made just for you, we are unable to accept returns on canvases, even for other shop merchandise/store credit.
Exchanges: We are happy to issue exchanges on canvases within one week of receiving your order. You are responsible for paying for the additional $14.95 shipping of the replacement canvas. To begin the exchange process, please click here. At checkout, please check the gift note box – this will provide you with a space to write notes. In the note box, please include your original order number as well as the exact specifics (color, size, frame choice) of the replacement canvas you would like. You are not required to ship back the original canvas you received, but we do require photo proof that you have destroyed the original merchandise. The easiest way to do that is to cut a large square out of the center of the canvas and send a photo to shop{at}lindsayletters{dot}com. We hope you love your new canvas!

We are happy to issue a return/exchange on any product other than canvases. We will begin to process the request once we have received your merchandise back to our shop. With any return or exchange email request, you are responsible for the shipping charges. Please be sure to include your order number. Thank you!


Forgot to enter a coupon code? If you missed entering a coupon code at checkout, we're so sorry but we're not able to go back and issue the discount. However, email shop@lindsayletters.com with the code you meant to enter and we'll include a complimentary Art Print in your order (let us know which one you'd like!) 


our products

a note about letterpress:

Proudly, most of our printed pieces are letterpress or foil stamped. Letterpress printing is an old world technique that makes our hearts go pitter patter. How does it work? An inked or foiled surface is pressed into paper to create an impression you can see and feel. Because the art of letterpress printing is done all by hand, it produces beautiful work where each piece has a slight irregularity from the next – providing no two pieces exactly the same. Using thick, lush paper and letterpress printing is what makes our paper products so distinct. However, because of the composition of such paper, subtle differences in ink and foil coverage is to be expected. Really, it is these irregularities that make our products special. Also to this effect, we are unable to offer prints in colors other than what is currently listed on our website.

a note about color:

As all computer monitors display colors differently, keep in mind that the color on the product you receive will be close but it might not be exactly what you expected. If you're dissatisfied with the color of your product, please let us know as soon as possible and we'll do everything we can to get you a better fit.


Privacy & Security

We have a deep respect for your privacy and would never ever sell or share your information with outside companies or third parties.
 When you purchase from our shop, we collect your name, billing and shipping address, phone number, email address, and credit card or PayPal information. You provide this information so we can process and ship your order. Your credit card and personal information is completely safe and confidential.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Credit card and order data is encrypted and secure. Lindsay Letters' online shop is Level 1 PCI* compliant and uses 128 bit SSL** certificates to keep order details secure.

*The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.

**Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of our store.

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